5

This automobile repair shop provides great quality and service one of the nicest places I've been

1

If you are a woman don't go there. I have never been treated so badly in my life. I took my car there last Monday because my driver's side window wouldn't come up. I was told the mechanic didn't have time to look at it that day and to come back tomorrow. Like an idiot I did. At which time they said they needed to order a part and it would be in the next afternoon. (Wednesday). I called Wednesday and the part hadn't come in. I also called Thursday and Friday and the part still hadn't come in. I called Monday and was assured the part would be in that afternoon at 5. So come in tomorrow at 8. I did. The part still wasn't there. The gentleman who waited on me said if I would go to Auto Zone and see if they had one in stock the mechanic would install it right quick. I agreed. When I got to Auto Zone, after some discussion I was told the part that was ordered had been sitting there for a week. I paid $177. plus change. When I got back to Expressway I was told by the mechanic he didn't have time to install it today because he had five cars ahead of me. (While I was gone he had given my place in line away.) I took my car to another shop with the part I bought. It was the wrong part. The new shop ordered the correct part and I took the other part back and got my money back. The shop I went to ordered the part, got the part and fixed. my window all in the same day and the cost for parts and labor was half or less what Expressway was going to charge. As long as there are other mechanics within 100 miles of me I will not go back there. I was never lied to so much or treated so badly by a business in my life. If their goal was to make sure I never come back, then congratulations.

5

Fast, friendly, efficient and reasonably priced. Who could ask for more when servicing your vehicle?? If I lived in Granbury I'd be a regular customer.

5

After three months and a botch job by a local mechanic, I FINALLY have my car back!! Ray and his son at Express Way did a very thorough job fixing my car and undoing the damage the last mechanic did. He called me often with updates and explained in detail the repairs that needed to be made. He was affordable and the kindest man to do business with!

5

I will always come here for any and all of my service needs! They truly take care of their customers as if they were family. The only place I’ve ever been that hasn’t tried to take advantage of The fact that I’m a girl and tried to up sell me on things I don’t need. Plus, ladies day is ever Tuesday and all services are discounted!

5

Honest and helpful; what more can we expect?

5

12-16-24 Inspection done by Waldon, SERVICE GREAT AS ALWAYS. Once again Thank You

1

Usually don't review but... made a appointment two days prior to do EGR cleaning. He said Wednesday would be perfect. Took up there, talked to him, he said be ready by 3:30. They even gave me a ride home. They called me about 2 pm and said mechanic had to go somewhere and my truck can't get done before we close. Not that we had an emergency or I'm sorry nothing except he said we had a mix-up. You mean you keep my truck from 8am to 2 pm and that's okay. Damn I made an appointment 2 days ago. They didn't even apologize. I won't be back, they just lie!

1

Do not go here if they mess something up they do not make it right. Cost me 8000 dollars just to get my car back on the road. Now because the check engine light is on I can't pass the inspection. I don't have the other 6000.00 to get the rest of the shavings from the fuel filter which was put in upside down it shredded in the engine nope not the place to go. Very angry with this Christian place. Real Godly.

5

Helpful and real nice