This place used to be good. Last 6 months and it happened again now. And I would say, I will never comeback this place for a third time. 6 months ago, I took my truck here, and first thing this guy was the one supposed to be takin care of my truck. (Old guy wearing hats all the time) So I gave him my insurance card, which my insurance card, was few days expired but not the year, and he did not accept my card, bcoz my insurance card it’s been few days expired. I did not print the new one yet bcoz I did not really check or pay attention to it. It’s a big deal to him, so I left. And today, it happened again, my cards say that expired 12/8/23 which just few days ago. Isn’t this considerable? As long as it’s not the year expired ? My car is worth than the inspection cost. I wonder this guy if he did this to everyone or just to me? That’s my question. I even tell him I can call my insurance and tell them to send me a copy, but he refuses to do the work without the card on my hand. And I conclude that I will not go back to this place. Rather, I will bring my car to the place where the brand my car is. So if this was just happening to me, I will presume that this guy is racist. But if it never happened to anybody or if this is how it really works? Well, my apology! But many of my friends told me that depends of the inspection place. So ? Which do I believe now? So many people doesn’t know the policy well enough.? I’m just curious what happened in this country now.?
Thank you for the feedback. We understand the frustration you went through but a valid insurance card is required for inspection. The Inspector will not be able to proceed with Inspection on the state computer without typing a valid date. Even if the insurance card expired a day before the computer will not accept it, there is nothing personal against you. To confirm this information, please feel free to contact DPS at 214-861-2400. Valid insurance is not an option for each location, it is mandatory from the state to do inspections.
- Expressway Car Care